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CRM Integrations & API

Simple, Clean, Easy-to-Use: Contact Center Software Integrations

Our web-services API allows for customized integration with whatever application you are using. It’s simple, clean, and easy to use.

We’ve partnered with leading CRMs, and if yours isn’t one of them or if you have a proprietary solution, we’ll work with you to ensure a smooth integration.

Our Technology Partners

Billing Processors

Leading CRM’s

To allow versatility and a numerous amount of options, TCN’s API already boasts the following features:

  • Seamless data transfers
  • Enhanced broadcast functionality
  • Same features as SaaS plus enhanced functionality
  • Enhanced reporting
  • Quick graphical summary
  • Summary of broadcast settings
  • Real-time dashboard reporting
  • Dashboard monitoring of broadcast
  • Real-time review of connected calls
  • Live monitoring of calls
  • Manage campaigns in real-time

Our API also integrates with the agent work experience to provide

  • Click-To-Dial functionality
  • Auto-Pause call recordings during payment processing
  • Create and manage agents

Request a Demo: Click or call today and let TCN help transform your contact center.

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